Vesta Digital Blog

Why Your Small Business Needs A Website – NOW

Posted on: February 8, 2011

Why Your Small Business Needs A Website - NOWThere has been a tidal wave of blog posts throughout cyberspace discussing the idea that a business does not necessarily need to have its own website if it is able to effectively establish relationships via social media. While social media can be very effective in marketing your product, I am here to tell you why a business website is an absolute must.

E-Commerce

Your website is just about equivalent to your brick-and-mortar location in real life. It is a location where people end up (hopefully – if you’ve optimized your website correctly) after seeking out your product or service, receive viable information, and make the decision of whether or not to commit and purchase.

Your website should have your brand personality written all over it. It should be professional, and reflect what your business is all about. Facebook and Twitter can be very limiting in this aspect. Also, customers are used to shopping online from an actual website. Do you really expect people to find out all the information necessary to make a purchase from you on Facebook? You should use Facebook to guide people to where the magic happens – your business website.

You need to have a website that users can trust and give people incentive to give you their email accounts so you can follow up with promotions and personal offers. Social media is so open and public that people should very well be hesitating to make high-involvement purchase decisions after reading a few wall posts on Facebook.

You don’t own your social media site

It’s important to understand that while you have many options to customize your Facebook and Twitter profiles, they are still third-party sites. If people are discussing your brand or product, it seems a little silly to refer people to your Facebook profile rather than your business website, it’s less professional.

This isn’t to say you should disregard the potential social media has to generate your leads. You absolutely should establish relationships and participate in conversations through social media, but ultimately, you should be driving those leads and conversations toward your business website, that’s where the transactions should ultimately take place. Your business website is your property and it represents your brand, use it wisely.

Distributed by IntelBuilder Social Media Platform

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